Hotel-Restaurant Wallner Zum Grünen Baum

Dear Ms. Verena, We are sorry to hear about your experience during your stay with us. We pride ourselves on the quality of our rooms and are pleased to hear that the Jacuzzi Suite met your expectations. However, we regret that the service was not up to the standard we strive for. We place great emphasis on providing our guests with a welcoming and warm atmosphere, and it is unfortunate that this was not the case during your stay. Please be assured that we have taken note of your comments. We are committed to improving our service and your feedback is invaluable in achieving this goal. We would like to apologize once again for the inconvenience caused and hope that you were able to enjoy your wedding day despite the aforementioned issues. Yours sincerely, Stefan Wallner & Team.