Daniela (31-35)
Verreist als Paarim Juli 2018für 1-3 Tage

Für Familien ok, für Paare nicht zu empfehlen

3,0/6
Riesige Anlage, Rezeption sehr freundlich, Zimmerservice unfreundlich, Caddy und Hotelshuttle Fahrer sehr nett
Bei uns war die Klimaanlage sehr laut (alle paar Minuten lautes Knacken)
Ein deutscher TV Sender

Lage & Umgebung4,0
Z. T. Weite Wege zum Strand bzw Lobby

Sehr schöner Strand

Zimmer3,0
Laute Klimaanlage
Bett knart
Nicht immer Verdunkelungsmöglichkeit
Wenig Steckdosen

Service4,0

Gastronomie2,0
Essen mittelmäßig
Personal unfreundlich

Hotel3,0

Preis-Leistungs-Verhältnis: Eher schlecht
Infos zur Reise
Verreist als:Paar
Kinder:Keine Kinder
Dauer:1-3 Tage im Juli 2018
Reisegrund:Strand
Infos zum Bewerter
Vorname:Daniela
Alter:31-35
Bewertungen:2
Kommentar des Hoteliers
Dear,Daniela
Warmest Greeting from Fair House Beach Resort.
Thank you for taking the time to post your review. I am very sorry to hear of your disappointment and unsatisfactory experience at The Fair House Beach Resort & Hotel.
As customer service remains our top priority, feedback such as yours enables us to improve our service, facilities and therefore we are very grateful to you for bringing the issue to our attention.
On behalf of the management, please accept my sincere apologies for any inconvenience caused to you and your partner, please be advised that your experience in no way reflects our dedication to our valued guests.
We are currently establishing an intensive training program for the entire Team to ensure that no similar incidents can occur. The Fair House Beach has served Koh Samui for over 20 years and has done so by offering wonderful accommodation in a warm and caring environment.
We would also take this opportunity to thank you for your patronage - we do hope that the above misgivings will not prevent you from considering our hotel the next time you are in Samui.
Thank you,
Sincerely,

The Management
The Fair House Beach Resort & Hotel.
NaNHilfreich