Hotel Samaina Inn

Dear Guest, Thank you for choosing Samos Island and Hotel Samaina Inn for your stay and for sharing your feedback regarding your stay at our hotel! We are sorry to detect in your writing that our service performance failed you. For instance, the water placed in your room, a gesture from us to provide you with the first bottle of water in the room after your arrival. The bar for your all inclusive program is open all day through, where guests get the water they need, also filling their bottles at the spot. The room air conditioning is arranged individually through a simple switch, with simple temperature control, nothing removed there. We acknowledge that our hotel is passed its prime youth, we are actually on the way of preparing its renovation, currently proud for its appeal to guests that enjoy a high level of services offered, provisions and sincere caring. Your feedback regarding the buffet assortment is duly noted, and we shall review options to provide a more satisfying variety for our guests. As about our service staff not pouring the drinks to you, please kindly note that our guests’ meals are offered as buffet, so are the drinks, a fact known to you before deciding your booking. We strive to actively enhance our mix of provisions and offer a comfortable and engaging stay for our guests on our premises, reconsider our service mix but we also appreciate your input. These all are depicted in our guests feedbacks. Therefore, we disagree with a perception of a 3 stars hotel of Samaina Inn. Once again, thank you for sharing your thoughts with us. Kind Regards Guest Services Samaina Hotels