- Unterkunft ist etwas „in die Jahre gekommen“ - teilweise nur oberflächlich gereinigt und kaputte Bettwäsche bekommen - Pool und Liegen müssten besser gereinigt werden
Beliebte Aktivitäten
- Strand
Infos zur Reise | |
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Verreist als: | Familie |
Kinder: | 1 |
Dauer: | 2 Wochen im Juli 2024 |
Reisegrund: | Strand |
Infos zum Bewerter | |
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Vorname: | R.T. |
Alter: | 41-45 |
Bewertungen: | 1 |
Dear R.T., Thank you for taking the time to share your feedback with us. We’re glad to hear that you had a nice holiday, but we're sorry to learn that certain aspects of your stay did not meet your expectations. We apologize for the issues you encountered with the accommodation and the cleanliness of the pool and loungers. Please be assured that we take your comments seriously, and we will address these concerns with our housekeeping and maintenance teams to ensure improvements are made. Your feedback is invaluable to us as we strive to enhance our guests' experience. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay. Best regards, Atlantica Sungarden Park Team