- Preis-Leistungs-VerhältnisSchlecht
zu laute Animation und Musik bis teilweise Mitternacht, das Essen in 3 Themenrestaurant schlecht, wir und 4 weiter Paare hatten gesundheitliche Probleme
die Zimmertüre war nur mit Kraftanstrengung zu schließen. Immer sehr laut.
Themenrestaurants schlechtes Essen und unfreundl. Service Sauberkeit??? Wir hatten Gesundheitliche Probleme, 4 andere Paare ebenfalls.
sehr oft unfreundlich in dem Themenrestaurans. Sonst sehr gut
zu weit vom Meer, kein Meerblick
Beliebte Aktivitäten
- Sport
Infos zur Reise | |
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Verreist als: | Paar |
Kinder: | Keine Kinder |
Dauer: | 3 Wochen im Januar 2025 |
Reisegrund: | Winter |
Infos zum Bewerter | |
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Vorname: | Helmut |
Alter: | 61-65 |
Bewertungen: | 5 |
Dear Helmut, Thank you for taking the time to share your feedback. We deeply regret that your recent stay did not meet your expectations and that certain aspects of your experience caused you inconvenience. Your comments about the dining options, noise levels, and room conditions have been shared with the relevant teams for immediate review and improvement. At Catalonia Hotels & Resorts, we are committed to providing a pleasant and comfortable stay for all our guests, and your feedback is invaluable in helping us achieve this goal. We sincerely apologize for any discomfort you experienced and assure you that we are taking steps to address the concerns you raised. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience. Thank you for bringing these matters to our attention. Kind regards, Social Listening Executive Catalonia Royal La Romana