Waldorf Astoria Ras Al Khaimah

Dear Ronny, Thank you for taking the time to provide feedback on your recent stay with us. We genuinely appreciate your comments as they help us to continually improve our services. We are pleased to hear that you found our facility impressive. However, we are truly sorry to learn that your experience did not fully meet your expectations of the Waldorf Astoria brand. Please accept our sincere apologies for any inconvenience you experienced during breakfast, particularly on the busier days. Your observations about the seating arrangements and service challenges during peak times are concerning. We strive to provide exceptional service and a comfortable dining experience for all our guests, and it is clear we fell short in this instance. Rest assured, we are addressing these issues with our team to ensure better management and service during busy periods. We value your feedback and are committed to making the necessary improvements to meet the high standards associated with the Waldorf Astoria name. We hope you will consider giving us another opportunity to exceed your expectations in the future. Thank you once again for your valuable feedback. Yours sincerely, Adrian Stoppe General Manager Waldorf Astoria Ras Al Khaimah