Rixos Al Mairid Ras Al Khaimah

Dear Mr.Nils, Thank you for taking the time to provide your feedback. We regret to hear that aspects of your experience did not meet your expectations. We take your comments about the adult pool area, the condition of the tiles, and other maintenance issues very seriously, as guest safety and comfort are our top priorities. We apologize for any inconvenience caused and are actively working on renovations to enhance our facilities. We’re also sorry to hear about your concerns with food quality and availability in the children’s area. Your feedback has been shared with our culinary team to improve our service and ensure that all offerings are consistently replenished and served at the ideal temperature. Please be assured that we are committed to continually improving our guest experience, and your feedback is invaluable in helping us achieve this. We hope to have the opportunity to welcome you back in the future to experience the enhancements firsthand. Warm regards, Guest Relations Team Rixos Al Mairid Ras Al Khaimah