Meliá Durrës Albania

Dear valued guest, I hope this email finds you well. I would like to extend our gratitude for your overall positive review of your stay at our hotel. We greatly appreciate your feedback and the time you took to share your experience with us. Regarding your concern about the room odor, please be assured that we are taking this matter seriously and will address it promptly to ensure it does not recur. Thank you once again for your valuable feedback. We look forward to the opportunity to welcome you back and provide you with an even better experience. Warm regards, Guest Experience Team