Essen ist sehr gut. Der Strand ist perfekt. Unser Concierge Russel war eine sehr nette und hilfsbereite Person. Er hat uns sehr viel geholfen und daher unser Urlaub angenehmer gemacht. Russel hat uns jeden Tag nach unser Wohlbefinden gefragt und sich auch direkt gekümmert, wenn wir ihn um was gebeten hatten. Es gab jeden Tag Live-Musik, was ich nicht gut fande. Ich würde es schöner finden, wenn es etwas Abwechslung gegeben hätte. In der Lobby sind zu wenige Sitzplätze, sodass man kein Platz hatte.
| Infos zur Reise | |
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| Verreist als: | Paar |
| Infos zum Bewerter | |
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| Vorname: | Tutku |
| Bewertungen: | 3 |
Dear Tutku, First of all, we would like to thank you for the very positive comments you shared regarding your recent visit to our Secrets Cap Cana Resort & Spa hotel. We are delighted to know that we were able to meet your expectations. We also appreciate your kind words for Russel, his kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate him on your behalf for his contribution to your wellbeing whilst staying among us. First of all, we would like to point out that we empathize with you and we understand your preference for a more tranquil accommodation. Nevertheless, it is our target to offer all our guests a splendid and amusing holiday and therefore we try to combine lively attractions for the action seekers with a well-organized distribution of facilities and timetables to ensure that the guests wanting to relax can do so at all times. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future. Best regards, Andry S. Social Media Coordinator
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