Hotel Architektur bekommt 5 Sterne - außerordentlich, toll! Der Rest zum Vergessen. Das Frühstück ist unterirdisch, kaum Auswahl, nichts schmackhaft, viel Convenience Food in einem 5 Sterne Hotel. Unendlich langsamer Service, mindest. 10 Minuten für einen Kaffee, min. 15 Minuten bis zum meist kalt gelieferten Spiegelei. Keine Abläufe funktionieren, es findet keine Kommunikation statt. Das Hotel hat kein professionelles Management, Personal wirkt überfordert und unqualifiziert. Service ist null aufmerksam (ich könnte auch schreiben uninteressiert) gegenüber den Gästen. Zimmer war schlecht gereinigt schon bei Übernahme. Uvm. Nur toller Ausblick reicht nicht. Nie wieder.
Beliebte Aktivitäten
- Sonstiges
Infos zur Reise | |
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Verreist als: | Paar |
Kinder: | Keine Kinder |
Dauer: | 2 Wochen im September 2024 |
Reisegrund: | Sonstige |
Infos zum Bewerter | |
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Vorname: | Boris |
Alter: | 61-65 |
Bewertungen: | 3 |
Dear Boris, Thank you for taking the time to share your feedback. We are very pleased that you enjoyed our architecture. However we apologize for any delays experienced during the rush hour of our breakfast service. We were extremely surprised by your review since there was no mention during your stay of any issues and , especially, during your check out you explicitly stated that your stay was very good. This review comes also as a surprise since our staff attentiveness and friendliness has been praised on all platforms, including this one. Please be informed that our breakfast buffet has a very large local and international variety of cold cuts and cheeses, fresh fruits and salads, local delicacies, a wide variety of breads, homemade baked and pastry goods (pies, tarts, cakes, etc.), fresh smoothies and juices, all types of milks, different types of yogurt, sparkling wine, vegan options, a wide variety of spreads, corn flakes, granola, grains, oats, etc., traditional and modern hot plates (sausages, beans, different types of eggs, etc.) and a selection of savory and sweet a la carte options. All types of coffes and teas are also included in our selection without any additional charge. We would love to have the opportunity to welcome you back on our premises in the future. Kind regards, Aris Markou Hotel Manager