Centara Mirage Beach Resort Dubai - A World of Family Fun

Dear Keke, Warmest Greetings from Centara Mirage Beach Resort, We are grateful that you shared your experiences with us on this platform. We are nevertheless truly saddened that your experience on the mentioned concern did not meet the level of service that we strive to offer and are known for. Your feedback is highly valuable to us, and we are naturally concerned about your dissatisfaction. We strive incredibly hard to make every guest experience enjoyable with exceeded expectations. We strive incredibly hard here to make every guest experience enjoyable with exceeded expectations. Your compliments ''Good for families as everything is geared towards families (beach and pool area and restaurants); '' is highly appreciated. We strive to make each stay a positive and memorable experience for every guest. Dear Keke, It is unfortunate to learn that the mentioned concern falls short of your expectations. To ensure that our guests have the most satisfying experience, our dedicated guest relations with duty managers at the lobby are always on hand to assist with any special concerns/requests. We do our utmost to fulfill our guests' desires by providing flexibility and even going out of our way to ensure that our guests' demands are met. Rest assured your experiences have been shared with our team for their future insight. We truly appreciate your recommendation & faith in us. We are looking forward to an opportunity to serve you again. We wish for your well-being and prosperity. Warm regards, Vikas Bhatia Quality Manager, Centara Mirage Beach Resort Dubai