W Dubai - The Palm

Dear Marcus, Thank you for sharing your feedback with us. We are glad to hear that you enjoyed the friendly service and the quality of our food. However, we apologize for any inconvenience caused by the limitations of the all-inclusive offerings. We understand your concerns and appreciate your input. We strive to provide a memorable experience for all our guests, and your comments will help us improve our services. If you have any specific details you'd like to share about your experience, please feel free to reach out. We hope to welcome you back in the future and provide a more satisfying stay.