Tsamis Zante Suites

Thank you for your honest feedback. We are terribly sorry to hear about your disappointing experience at our hotel. It falls far short of the standards we strive to deliver for our guests, especially those in a superior suite with a private pool. We value your feedback about our staff's attentiveness. We always ensure all staff are providing the high level of service our guests expect. We're also reviewing our food service to ensure there's always a good selection and availability for our guests. Regarding the loungers, our hotel offers three main pool areas and two decks by the sea, providing a variety of relaxation options. We apologize if you encountered any difficulties finding a lounger at the specific pool you used. We're taking steps to ensure adequate availability throughout the property. In the meantime, we hope you'll consider giving us another chance in the future. We are committed to improving and ensuring all our guests have a relaxing and enjoyable stay.