Copthorne Hotel Dubai

Dear Valued Guest , Thank you for your feedback. We're glad to hear that you found the bed comfortable, and we truly appreciate your kind words about our staff. They always strive to provide the best service possible. We do apologize for the condition of the accommodation, and we understand how important it is for our rooms to be in excellent condition. We’re actively working on plans for updates and renovations to improve the overall guest experience, and your comments will certainly be taken into consideration as part of that process. We hope to have the chance to welcome you back in the future, and we’ll do our best to provide you with a more enjoyable stay. Warm Regards, Best Regards , Tohamy Gad , Rooms Division Manager