Atlantica Sungarden Park

Dear Svenja, Thank you for your valuable feedback and for highlighting both the aspects you enjoyed and the areas where we can improve. We’re delighted to hear that you appreciated the private pool, our dedicated staff, and the thoughtful details throughout the hotel. We understand your concerns regarding the use of disposable cups and packaging in our bar and snack areas, we would like to reassure you that these items are made from recycled materials. Nevertheless, we understand the importance of minimizing single-use products and are actively exploring more sustainable alternatives. Our apologies for any confusion surrounding our vegetarian and vegan options. Clear labelling is essential, and we are committed to enhancing our menu descriptions and signage to provide better clarity. Additionally, we are also working to expand our plant-based offerings to cater to a wider range of dietary preferences. Your feedback regarding the pizza labelling has been noted and our culinary team is already addressing these concerns to ensure clearer labelling and a broader range of plant-based options. Specific items, such as the pizza, will be reviewed to prevent any future misunderstandings. Finally, we appreciate your feedback on the Wi-Fi and will strive to improve connectivity for all guests. Thank you once again for sharing your insights. We look forward to welcoming you back soon and providing you with an even better experience. Kind regards, Atlantica Sungarden Park Team