Veraltete ,abgenutzte Zimmer, Badezimmer im Hauptgebäude eine Zumutung mit defekte ,stark verschmutzte Dusche und Toilette. Personal ohne jegliche fachliche Kompetenz.,fehlende Freundlichkeit. All inklusive Angebot ohne erkennbaren Konzept. 2 Wochen gleiches Frühstück und Abendsbuffe. Bei Abreise zusätzliche Kosten die für mich nicht erkennbar und bekannt waren
Beliebte Aktivitäten
- Strand
| Infos zur Reise | |
|---|---|
| Verreist als: | Paar |
| Kinder: | Keine Kinder |
| Dauer: | 2 Wochen im Mai 2023 |
| Reisegrund: | Strand |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Angelika |
| Alter: | 41-45 |
| Bewertungen: | 1 |
Dear Angelika, Thank you for your feedback on your recent stay at Montenegro Hotel. We sincerely apologize for any inconvenience you experienced and assure you that we take your comments seriously. Our maintenance team will promptly address the issues you mentioned to ensure a satisfactory resolution. We are disappointed to hear about your experience with our staff. Providing excellent service, professionalism, and friendliness are top priorities for us. We will review your comments with our team to make necessary improvements. Regarding the additional costs during your check-out, we would like to clarify that it was a mandatory tourist tax. This tax is collected at the reception desk, as per agreement with your agency. We apologize for any miscommunication on this matter. We appreciate your understanding and apologize for any shortcomings during your stay. If you decide to give us another chance, we would be delighted to provide you with a better experience. Kind regards, Danijela Djurovic General Manager
Hotels in der Nähe von Montenegro Beach Resort
Beliebte Hotels in Primorski Region / Coastal Region
Beliebte Hotels in Montenegro
