Mövenpick Hotel Jumeirah Beach

Dear Duga, Please allow me to reply in English. Thank you for taking the time to review us following your stay in March. I am glad to know that overall you had a good experience with us and that you enjoyed the location of our hotel. And thank you for acknowledging the level of service provided by our team. Thank you also for recognizing the additional efforts with regards to hygiene and cleanliness made to ensure our guests feel safe. And I am happy to hear that you found our bedding comfortable. I am also delighted to know that you had a tasty dining experience in our hotel. And I have also forwarded your feedback about food variety to our Executive Chef, to see how we may improve service in this area, and I know that he will take this feedback very seriously. Thank you also for your honest feedback regarding the latest investment being made in our area, as well as your experience at the pool area. As you may have also noticed, Dubai is a very dynamic and fast growing city. The high levels of investment make it a premium holiday location as the local government is working hard to create a world class destination that meets the needs and desires of a wide spectrum of visitors. Unfortunately, this is something beyond our control or supervision. We really appreciate and value your feedback and I hope we have the opportunity to welcome you back to our hotel without above experience. Sincerely, Amery Burleigh General Manager