Langes warten auf Bestellungen, Die Qualität des Essens lässt zu wünschen über, Im Pool fallen die Steine der Poolwand auseinander
- EssensauswahlEher gut
- GeschmackSehr schlecht
Ambiente beim Essen
- Schuhe & lange Hose
Das Essen hat im Main Restaurant nicht wirklich geschmeckt. In den Themenrestaurants war es etwas besser, allerdings war die Wartezeit sehr lange
- DeutschkenntnisseSehr schlecht
Bester Service
- Nirgends
Das Personal arbeitet sehr langsam
Infos zum Bewerter | |
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Vorname: | Urlauber |
Bewertungen: | 4 |
Dear Urlauber, Thank you so much for your very kind entry on HolidayCheck. We appreciate you bringing these matters to our attention and are sorry to hear about the service shortcomings you faced. Our team is currently working on improving staff training and ensuring more attentive service throughout the hotel. For the food, our Executive Chef would have been very happy to meet you during your stay itself to make your culinary experience more adapted to your taste, as we always try to satisfy everyone within our realm of capabilities. Regarding the pool area, we appreciate you bringing it to our attention, and we are addressing the maintenance issues to ensure a better experience in the future. We hope to have the opportunity to serve you again and provide a much improved experience. Thank you for your feedback, which helps us improve our services. We hope you’ll consider giving us another chance in the future. Yours sincerely, MARITIM Resort & Spa