Dear Nicole, Thank you for your message. A second room key is available upon request at the reception. Our team will be happy to provide it for you during your stay. We look forward to welcoming you soon. Kind regards, Arwa Slama Guest Relations Team
Hallo, bekommt man auch einen zweiten Schlüssel für das Zimmer kostenfrei?
Wie siehts im September mit Moskitos aus?
Dear Jasmin, Thank you for your question. In September, mosquitoes can occasionally be present, especially around the gardens and near water areas. Most guests do not experience major issues, and we recommend bringing light insect repellent just in case. Best regards, Arwa Slama Guest Relations Team
Hallo ! Meine Frage ist im Bad Zimmer ein Föhn vorhanden. m.f.Gruß Lothar Habermann
Dear Lothar, Thank you for your question. A hairdryer is provided in suites and superior family rooms free of charge. For standard double rooms, a hairdryer can be requested from reception, subject to availability. Best regards, Arwa Slama Guest Relations Team
Hallo, wie viele Wasserflaschen bekommt man aufs Zimmer zum Zähne putzen usw und sind sie auch kostenlos?
Dear Melanie, Thank you for your question. Water bottles are not provided in the rooms, but you can get as much water as you need from any of our bars throughout the hotel. Best regards, Arwa Slama Guest Relations Team
Ist Ende Mai / Anfang Juni im Hotel schon was los bzw. die Saison offiziell eröffnet? Animation für Kinder, Shows usw?
Dear Fabi, Thank you for your question. Yes, by the end of May and beginning of June the season is already in full swing at Sahara Beach Aqua Park Resort. You can look forward to our animation program with shows, activities, and entertainment for both adults and children, as well as plenty of fun in our aqua park and on the beach. We look forward to welcoming you and your family! Best regards, Arwa Slama Guest Relations Team
Kann man die Billardtische mit Euro oder mit Dinar bezahlen, was ist günstiger, wir spielen sehr gerne sehr viel !
Dear Timo, Thank you for your question. Pool tables can be paid for in Tunisian Dinars (TND) or euros. They are with our private provider. We look forward to welcoming you for some fun games! Best regards, Arwa Slama Guest Relations Team
Darf man eigene Becher mitbringen oder gibt es inzwischen größere Becher oder gar Gläser an den Bars?
Dear Daniel, Yes, you are welcome to bring your own cups if you prefer. Glasses and cups are also available at the bars. Best regards, Arwa Slama Guest Relations Team
Kann mir bitte jemand die Essenszeiten nennen? Gibt es ein spätes Abendessen, das man bei später Ankunft nutzen kann?
Dear Sandra, Thank you for your question. The main restaurant is air-conditioned for comfort, but it is not uncomfortably cold. Most guests find the temperature pleasant while dining. Best regards, Arwa Slama Guest Relations Team
Ist es im Hauptrestaurant stark klimatisiert/ kalt?
Dear Sandra, Thank you for your question. The main restaurant is air-conditioned for comfort, but it is not uncomfortably cold. Most guests find the temperature pleasant while dining. Best regards, Arwa Slama Guest Relations Team
Hallo, kann man vor Ort auch kostenlos Tennisschläger und Tennisbälle ausleihen? Danke im Voraus für die Beantwortung meiner Frage :)
Dear Sandra, Thank you for your question. Yes, you can borrow tennis rackets and tennis balls on-site free of charge. Best regards, Arwa Slama Guest Relations Team