Andaz Dubai The Palm, by Hyatt

Thank you for taking the time to share your feedback about your recent stay at Andaz Dubai the Palm. We're glad to hear that you had a positive overall experience, especially with the cleanliness of the hotel, the helpfulness of the staff, and the quality of the food. We're sorry to hear that the reception didn't explain the various offers available to guests. We'll be sure to remind our staff to do a better job of explaining these offers in the future. We also understand that you found the options for children to be limited. We're always looking for ways to improve our offerings for families, and we'll take your feedback into consideration. Thank you again for your feedback. We hope you'll stay with us again soon.