Hotel Al Falaj

Dear Ms Jacana, Thank you for sharing your detailed and thoughtful review. We are delighted to know that you enjoyed your stay at our property and considered it a solid upper middle-class tourist hotel suitable for several days. It pleases us greatly that our efforts to provide quality accommodation and services align with your expectations. As mentioned, retaining passports during check-in is to facilitate a smooth arrival process. Nonetheless, understanding its impact on foreign tourists' perception, we continuously seek ways to streamline this step while maintaining security standards. Once again, thank you for trusting us with your accommodation preference. We look forward to serving you again soon and assure you of our continued dedication to enhancing our guest experience. Wishing you pleasant travels ahead! Warm regards Praveen George General Manager