Hotel Indian Ocean Lodge

Dear Gerd and Michelle, Thank you for sharing such balanced feedback following your recent stay at Indian Ocean Lodge. We are pleased to hear that you appreciated the beachfront location. The beach is easily accessible, and our guests can enjoy a nice authentic Creole dinner or lunch overlooking the blue sea. The team was delighted to hear how much you appreciated the food served at our restaurant. All the dishes served are fresh as our chefs are committed to using only the freshest products most of them sourced locally from organic, artisanal farms in Seychelles. Our team is very passionate and goes to great lengths to ensure that all our guests are well taken care of, even if on this occasion it appears that we did not meet your expectations. We continually strive to provide the highest levels of service and attention to our guests and we have taken care to review your points with our team for further improvement. While we were disappointed to learn that certain other aspects of your stay did not live up to your expectations – and that we were not given the opportunity to address your concerns during your stay with us – we do appreciate your feedback and have shared it with the rest of the management team. We certainly hope that this visit to Seychelles will not be your last and that someday we will have the opportunity to welcome you back to Indian Ocean Lodge. Best Island regards, Your Indian Ocean Lodge Team.