Sandos Playacar Beach Resort

Dear NK, We appreciate the time you took to share your experience at Sandos Playacar Beach Resort. We are glad to hear that you enjoyed our pools, buffet, restaurants and location, all of which are key aspects of a memorable family vacation. Regarding your comment about the rooms, we understand that some spaces could benefit from additional renovations, and we assure you that we continually make improvements to our facilities to ensure a more comfortable experience for all our guests. Regarding language, our team strives to cater to visitors of various nationalities and always seeks to communicate in the best way possible. However, we take your comment into account and will reinforce language training to offer a more fluent service. It is a pleasure to know that your stay was positive overall and that you found our resort suitable for families. We hope to have the opportunity to welcome you again and continue to be part of your vacation in the Riviera Maya. Best regards, Ilse Jordan, Web Relations. Sandos Hotels & Resorts