Richmond Ephesus Resort

Dear Guest, First of all, thank you for sharing your experiences with us. We are truly sorry to hear that your holiday was cut short due to health problems. We would like to point out that, as Richmond hotels, we have been attaching great importance to guest safety, food safety and quality in our service approach in all our hotels for years. For this reason, we carry out regular checks and comply with all service and hygiene standards. At the same time, our hotel regularly undergoes all hygiene and security inspections required by its operating license. There have been no negative incidents during these inspections to date. We also understand the negativity you have experienced and kindly request that you contact us at (olha.tarasevych@richmondhotels.com.tr) to examine it in detail. Your feedback is very valuable to us and will give us the opportunity to improve your experience. Best regards, Barbaros KARABULUT General Manager