- Preis-Leistungs-VerhältnisGut
Das Hotel verdient keine 5 Sterne. Das Personal ist unfreundlich und tut nur das nötigste. Die Zimmer sind gross und sauber. Das Pool ist auch ok. Personal an der Bar beim Pool mit keinelust allure. Pool im Spabereich kostet 15 Euros!!
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| Infos zur Reise | |
|---|---|
| Verreist als: | Freunde |
| Dauer: | 3-5 Tage im März 2024 |
| Reisegrund: | Stadt |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Marc |
| Alter: | 46-50 |
| Bewertungen: | 136 |
Dear Marc, Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience did not meet your expectations. At Be Live Collection Marrakech Adults Only, we strive to provide excellent service and hospitality to all our guests. We regret to hear that you found our staff unfriendly and only doing the bare minimum. Please be assured that this does not reflect our usual standard of service, as we continuously train our staff to ensure they provide warm and attentive service to all our guests. We're pleased to hear that you found the rooms spacious and tidy, as well as the pool satisfactory. However, we apologize for any disappointment regarding the pool bar service. We appreciate your feedback regarding the spa area, and we will take it into consideration as we continuously strive to improve our services. We look forward to another opportunity to exceed your expectations and leave you with a more positive impression. Best regards,
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