The Palms

Dear Falko, Thank you for staying with us and sharing your feedback. We’re delighted that you enjoyed the local food, vibrant atmosphere, and entertainment, and that our service team could assist you effectively. I hope you had a chance to stroll along "The Golden Mile," the stunning golden sandy beach in front of our resort, offering a truly serene experience. Your feedback on the rooms is noted, and we are continuously working on improvements. We sincerely apologize if noise disturbance impacted your stay. Could you provide more details to help us understand, as there were no major maintenance activities from our engineering team? We appreciate your patience as we address this temporary situation. I trust this single incident will not deter you from visiting us again or recommending our resort. We look forward to welcoming you back for a more peaceful and enjoyable stay in the future. Best regards, General Manager | The Palms Beruwala Resort