Cinnamon Dhonveli Maldives

Dear Karin, Greetings from Cinnamon Dhonveli Maldives! We trust you had a safe journey back home and thank you for taking the time to complete our hotel survey following your recent stay with us. We are absolutely delighted to learn that you enjoyed your stay and found our overwater suite to be exceptional. However, we are disheartened to learn that your overall experience did not meet your expectations, and for any inconveniences you may have encountered, please accept our heartfelt apologies. We take your feedback seriously as it plays a pivotal role in our continuous improvement efforts. Your constructive feedback highlighting specific areas of concern is importance to us, and we assure you that it has been duly noted for comprehensive review and improvement within our operations. We kindly request that you reach out to me at sanjeevap@cinnamonhotels.com for any further communication in this regard. Your insights are invaluable and we are committed to addressing any shortcomings to enhance the overall guest experience. We sincerely hope that you will consider staying with us again, affording us the opportunity to provide you with a superior and memorable experience. Thank you for choosing Cinnamon Dhonveli Maldives. Sanjeeva Perera General Manager