Das Hotel ist ein wenig in die Jahre gekommen. Es ist jedoch günstig und zentral gelegen. Das Personal nicht so motiviert.
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Dear Stefan, first of all thank you very much for having taken the time to share your experience with us. We deeply regret that your stay with us was not overall satisfactory and would like to apologise in due form for the inconvenience incurred. We assure you that we do our best to satisfy our guests’ expectations. Your comments are therefore especially important and helpful for us, and have already been considered to improve our quality standards in order to suit the respective needs of our guests. We would like to thank you for your constructive comments and would be happy if you give us another possibility to convince you of the quality of the improved services at our hotel. Therefore, we look forward to welcome you again at the Austria Trend Hotel Bratislava and remain Yours Sincerely, AUSTRIA TREND HOTEL BRATISLAVA
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