Alle Bewertungen anzeigen
SUSANNE (14-18)
DeutschlandAus Deutschland
Verreist als Familie • Dezember 2024 • 1 Woche • Stadt
Schöner Urlaub
5,0 / 6

Allgemein

Wir haben den Urlaub genossen. Allerdings gab es schon deutliche Abnutzungserscheinungen in unserer Suite und in einem Zimmer gab es keine Möglichkeit ein Fenster zu öffnen. Das Essen im Pub war durchschnittlich und überteuert. Der Italiener war dagegen spitze!


Aktivitäten

Beliebte Aktivitäten

  • Kultur & Erlebnis
  • Ausgehen & Nightlife

Infos zur Reise
Verreist als:Familie
Dauer:1 Woche im Dezember 2024
Reisegrund:Stadt
Infos zum Bewerter
Vorname:SUSANNE
Alter:14-18
Bewertungen:1
Kommentar des Hoteliers

Dear Valued Guest, Thank you for sharing your feedback following your recent stay with us. We’re delighted to hear that you enjoyed your holiday and had a great dining experience at our Italian restaurant. Your kind words will be shared with the team there. We regret to learn that your suite showed signs of wear and tear, and that one of the rooms lacked the ability to open a window. Please accept our apologies for any inconvenience this caused. Your comments have been shared with our maintenance team for immediate review and action to ensure our accommodations meet the highest standards of comfort and functionality. Regarding your experience at the pub, we appreciate your feedback about the food quality and pricing. It will be shared with our culinary team to ensure we continue enhancing our offerings. Thank you for bringing these matters to our attention. We hope to have the pleasure of welcoming you back in the future and providing you with an even better experience. Best regards, Ayman Ashor General Manager Al Bandar Rotana & Al Bandar Arjaan by Rotana