Al Bandar Rotana - Creek

Dear Valued Guest, Thank you for taking the time to share your detailed feedback following your stay with us. We’re delighted to hear that you enjoyed our central location, the cleanliness and comfort of our rooms, and especially the quality of the food—your kind mention of the egg station is much appreciated, and we’ll be sure to share your compliments with our culinary team. We also appreciate your understanding regarding the pool area. While our team makes every effort to assist guests in finding available loungers, we acknowledge the limited space and are continuously exploring ways to enhance this part of the guest experience. Regarding your check-in experience, we regret if the communication came across as less welcoming than intended. While early check-in is subject to availability, our intention is always to assist and provide alternatives when possible. Your feedback is noted, and we will address it with our front office team to ensure a more courteous approach moving forward. Thank you once again for choosing Al Bandar Rotana. We hope to welcome you back in the future for an even more seamless and enjoyable stay. Warm regards, Ayman Ashor General Manager Al Bandar Rotana & Al Bandar Arjaan by Rotana – Dubai