Al Bandar Rotana - Creek

Dear Valued Guest, Warm greetings from Al Bandar Rotana and Al Bandar Arjaan by Rotana Dubai! Thank you for your positive ratings on HolidayCheck. We are delighted to know that you enjoyed your stay with us. We sincerely appreciate your kind words regarding Manoj from our Bell Desk team. Your feedback will be shared with him and his department. At the same time, we regret any confusion regarding the All-Inclusive package and are grateful for the opportunity to clarify. Our All-Inclusive package offers a wide range of options, including premium choices and Gusto’s dining experience, which is available with a credit per person under our Ultra All-Inclusive package. This information is typically shared with guests upon check-in to ensure a clear understanding of the entitlements. We apologize if this was not fully explained during your arrival. Your feedback is invaluable, and we greatly appreciate the opportunity to improve. Should you require any further clarification or assistance, please do not hesitate to contact us. We look forward to welcoming you back for a seamless and exceptional experience. Best regards, Ayman Ashor General Manager Al Bandar Rotana & Al Bandar Arjaan by Rotana