Amsterdam Manor Beach Resort

Dear Mr. Swissman, Thank you for taking the time to share your feedback. We are truly sorry to hear that your stay did not meet your expectations. At Amsterdam Manor, we take all guest concerns very seriously, especially those related to safety and security. As discussed in detail on-site with you, the local authorities, and our senior management team, we conducted a thorough internal investigation and fully cooperated with the investigation. At this time, no evidence has been found to support the claim, and the matter remains under review by the local authorities. We understand how upsetting this situation must feel and have made every effort to assist you during your stay, including extending a goodwill gesture to help ensure your comfort, while following the proper procedures in cooperation with the authorities. Regarding breakfast, your reservation includes a daily allowance that can be enjoyed at our beachfront outlet. This allowance covers a full à la carte breakfast, though we kindly note that certain specialty items may exceed the included amount. Despite these concerns, we hope you were still able to experience some of the warmth and hospitality that our island is known for. Should you wish to discuss your experience further, we welcome you to reach out to us directly at any time. Warm regards, Alfred Kaufmann General Manager