Aus Deutschland- Preis-Leistungs-VerhältnisEher gut
2 von 3 Pools waren gesperrt genauso wie die Bars . Essen war gut aber immer das selbe . Salate hat es auch paar mal nicht gegeben . Waren auch nur damit beschäftigt irgendwas zu reklamieren ( Fön ,Safe ,Matratze usw ) . Am Strand gingen wir fast gar nicht weil die Beach Boys so nervig waren ,ein NEIN wurde nicht akzeptiert!!!!!! Cocktail Karte war zwar lang aber es gab immer nur 2 . Renovierte Zimmer gab es auch nicht obwohl nur 50 Gäste da waren . Auch das A-la carte Restaurant war geschlossen !!! Das Personal war super lieb ,das ist auch das einzige positive
Beliebte Aktivitäten
- Strand
| Infos zur Reise | |
|---|---|
| Verreist als: | Paar |
| Dauer: | 2 Wochen im Mai 2025 |
| Reisegrund: | Strand |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Andrea |
| Alter: | 51-55 |
| Bewertungen: | 2 |
Dear Andrea, Greetings from Ananea Diamonds Malindi! Thank you for sharing your feedback with us. We're glad to hear that you found our staff friendly and appreciated the quality of the food during your stay. We also sincerely appreciate your comments about the variety of the food offerings. We’re sorry to hear that the meals felt repetitive at times, and we will work with our culinary team to bring more variety to our menus. Regarding the salads, we apologize for the inconvenience when they weren’t available, and we’ll ensure that there is a consistent selection moving forward. We also regret the missing items in your room and will address this with our housekeeping team to ensure that everything is in place for future guests. We want every detail to be perfect for you. Finally, we are sorry that the beach boys caused any discomfort during your stay. We’ll be taking steps to ensure a more peaceful and enjoyable experience for our guests in all areas of the resort. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with an even better experience next time. Warm Regards, General Manager.
