Das Hotel ist sehr schön angelegt, es war perfekt bis zu dem Zeitpunkt als der Iran Angriff, Hotelleitung und Personal hat sich sehr bemüht die Gäste zu beruhigen nur mit dem entspannten Urlaub war es leider vorbei
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Dear Georg, First, please allow me to respond in English. It was a pleasure to have you stay with us at Anantara The Palm Dubai Resort. Thank you for taking the time to share your feedback about your recent experience. Your evaluation provides us with valuable insight and helps us continuously improve our services. We are delighted to know that you found the hotel beautifully laid out and that our team made sincere efforts to support and assist guests during the challenging circumstances. At the same time, we truly regret that your holiday was impacted by the unforeseen situation, which unfortunately affected the overall experience. Your understanding and kind words about our team’s efforts during this time are greatly appreciated, and we will ensure your feedback is shared with them. Thank you once again for your feedback. We sincerely hope to have the opportunity to welcome you back in the future for a more relaxing and uninterrupted stay. Please do not hesitate to contact me directly to ensure that your next visit is enjoyable. Warm regards, Michael Robinson General Manager
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