AVANI Sepang Goldcoast Resort

Dear Wolfgang, Thank you for taking the time to share your feedback with us. We truly value your honesty, and we're sorry to hear that your experience didn't meet your expectations. We've taken note of your comments about the size of the bathroom and the condition of the room. Your feedback is important to us, and we'll use it to make necessary improvements to our facilities. We apologize for any inconvenience you experienced regarding the long wait times, the handling of complaints, and the birthday decorations. Rest assured, we'll be reviewing our processes to ensure a more efficient and satisfactory experience for all our guests in the future. Your feedback means a lot to us, and we hope to have the chance to provide you with a much better experience during your next visit. Tropical- Relaxed-Comfortable Kind regards, Avani Sepang Goldcoast Management Team