Bahia Principe Grand El Portillo

Dear Guest, First let me inform you that your opinion is valuable to us, therefore we are extremely proud and happy for having left a pleasant memory. We are especially appreciating your positive comments about of our staff, the well maintained grounds, the quality ofthe food and our wonderful beach. Comments like that you send us, are what motivate us as a team every day to improve the quality of the service we offer. Concerning the entertainment activities that are part of the program designed for our guests, we regret very much that have not been of your liking, we offer a diverse range of recreational and sports activities at the beach and in the pool, taking into consideration the different types of customers who visit us, and the different tastes according to age and nationality. We regret that this service has not lived up to your expectations; we have remitted your comments to the departement involved in order to be evaluated. We hope to welcome you again to the Gran Bahia Principe El Portillo! Bahia Principe Hotels & Resorts, your best hotel in Samana Regards, Lidia Cueto Grand Bahia Principe El Portillo