Bahia Principe Grand Tulum

Dear Guest, First of all we would like to send you a big Gracias for your visit to our beautiful hotel! We truly understand your review and appreciate the opinion that all of our present and future customers may have about a dolphinarium in an hotel complex, some of them are against the dolphin captivity, others appreciate the new attraction being in hands of a professional organization, as an enterprise with experience in the building of a controlled habitat in specially created aquariums. The dolphins have never known the open seas experience as they are born in captivity which is not an excuse or explanation to defend this activity, but information we want to give to our concerned customers. We have taken note of every detail you have mentioned in your for been revised with those departments involved. We hope to welcome you back in the near future, it will be wonderful to say hello to you again! Please, do not hesitate to contact us at our email address info.tulum@bahia-principe.com Our best regards! Elizabeth Villaseñor Grand Bahia Principe Tulum