Aus der SchweizUnsere Erwartungen wurden nicht erfüllt. Waren zum 4 mal in Hurghada und wo anders haben wir viel besser gegessen!!! Am 7 Tag wurden wir beide krank (Margen/Darm) und mussten zu Arzt das hat satte 1300 Euro gekostet... Eine Frechheit!!
Beliebte Aktivitäten
- Strand
| Infos zur Reise | |
|---|---|
| Verreist als: | Familie |
| Dauer: | 2 Wochen im August 2023 |
| Reisegrund: | Strand |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Ale |
| Alter: | 41-45 |
| Bewertungen: | 6 |
Dear Mr. Ale Thank you for taking the time to provide feedback on your recent stay at our property. We take all guest feedback very seriously and would like to express our sincere apologies for any shortcomings you experienced during your stay. We are disappointed to hear that your experience did not meet your expectations and that you encountered issues during your stay. We would appreciate the opportunity to discuss the specific issues you encountered in more detail, so that we can rectify any problems and improve our services for future guests. We always strive to provide exceptional service and a comfortable stay for all of our guests, and we regret that we fell short in your case. We assure you that steps will be taken to address the issues you experienced and to ensure that they do not happen again in the future. Once again, we apologize for any inconvenience caused and we hope to have the opportunity to welcome you back to our property in the future and provide you with a more positive experience. Best regards, Osama Ali Hotel Manager
