Schlechtes Essen, sehr lieblos angerichtet, mangelnde Sauberkeit, nicht abwechslungsreich Gartenanlage sehr gepflegt Hotelanlage ist in die Jahre gekommen, keine 5 Sterne Poolanlage gut
Beliebte Aktivitäten
- Strand
Infos zur Reise | |
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Verreist als: | Freunde |
Dauer: | 2 Wochen im Juli 2023 |
Reisegrund: | Strand |
Infos zum Bewerter | |
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Vorname: | S. aus Hamburg |
Alter: | 41-45 |
Bewertungen: | 1 |
Dear S. aus Hamburg, Thank you for taking the time to share your comments and for choosing to stay with us for your holidays. We are disappointed to hear that your expectations were not met and that you are not pleased with all aspects of the hotel. Regarding the food and drinks we are sorry to hear that you were not satisfied. We offer various restaurants to accommodate all tastes and needs with a wide range of dishes to choose from. We have been receiving good reviews regarding the food variety but we continue to welcome all customer feedback. Customer feedback is very important to us and we take seriously all suggestions for improvements. We apologize if you felt that our housekeeping services were not up to standard. Once again we would like to thank you for staying at the Blue Lagoon Resort and we hope to welcome you back in the future. Yours sincerely, The Hotel Management