Canal Central Hotel

Dear Valued guest, thank you for taking the time to share your feedback. We're genuinely sorry to hear about the difficulties you experienced with accessibility and the food, as well as the issues regarding promises not being kept. This is certainly not the experience we aim to provide, and we sincerely apologize for any frustration caused. We take your comments seriously and will be reviewing our communication and service standards to ensure we improve moving forward. We appreciate your honesty and hope to have the opportunity to regain your trust in the future Regards, Guest relation team.