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Oliver(41-45)Deutschland
3 Bewertungen
Vor 7 Jahren • Verreist als Familie im Dezember 2018
Katastrophaler Urlaub,maximal 3 Sterne Niveau
1 / 6

Für Deutsche Urlauber nicht zu empfehlen. Kein 5 Sterne, maximal 3 Sterne Niveau, keine Deutschen Urlauber im Hotel 99,9% Ukrainische Gäste


Zimmer

extrem unsauber und in die Jahre gekommen. Viele defekte im Zimmer so das auch Verletzungsgefahr bestand.


Restaurant & Bars

Essen ungenießbar, absolut unsauber, Wir mussten täglich außerhalb essen gehen.


Service

keine Bedienung so wie man es aus anderen 5 Sterne Hotels kennt.


Aktivitäten

Beliebte Aktivitäten

  • Strand

Tennis wurde angeboten, Billard usw.


Kommentar des Hoteliers

Dear Valued Guest ; warm greeting from Charmillion Club Aqua Park , wishing You Happy New Year . first of all thank you very much for your comment , which already taken in to consideration of hotel management , as our guests' satisfaction is our goal . kindly note that during your stay we have about 450 guests in-house , and no complaints received regarding food quality , and among them we have about 15 German guests , and no complaints from them . we remember that when you arrived the hotel you mentioned that you didn't book this hotel as you have very high expectations , and you tried to change the hotel , but the travel agent couldn't arrange that . as well during your stay i was in contact with your good self on daily basis , and we providing you with VIP treatment . finally we thank you again for your comment , wishing to welcoming you next time at our lovely property .

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