Sentido Reef Oasis Suakin

Dear Eberhard, Thank you for sharing your feedback regarding your stay with us. We appreciate your comments, as they help us to improve and provide better experiences for our guests. We understand your concerns about the size of the property and the lack of benches, especially for older guests. Your point regarding the building colors has also been noted, and we will take it into consideration for future improvements. Regarding the service, we apologize if the response time did not meet your expectations. We will review the staffing levels and ensure that more German-speaking staff are available to assist our guests. Additionally, we are sorry that the food did not meet your expectations in terms of temperature. We will address this with our kitchen team to improve food quality. We're happy to hear that you enjoyed the sports and entertainment activities and that you had a good time with our animation team. We hope to have the opportunity to welcome you back in the future and provide you with a more pleasant experience. Best regards, Yashar Gocer General Manager