Tropical Attitude - Adults only

Hello Kilian, Thank you for taking the time to share your feedback. We are truly sorry that your recent 2-night’s experience at Tropical Attitude did not meet your expectations. While we are pleased to hear you appreciated the friendliness of our team, we regret the issues you encountered in your initial room assignment. Please accept our sincere apologies for the inconveniences caused by the minibar, maintenance concerns, and ant presence. We understand how these factors can impact the overall comfort of a stay, and we take your comments very seriously. We’re glad that the second room offered a more satisfactory environment during your short time with us, and we are sorry that despite this, you felt it best to move on to another 5* hotel. Regarding the ants, I would like to share with you that treatment is arranged regularly at the hotel by one of the best companies in the country. Being on a tropical island with high humidity, these insects tend to be tenacious. I understand that their presence might not have been pleasant. We are nevertheless strengthening our fight against these pests and thank you for your comments. Please be assured that your feedback has already been shared with the relevant teams and actions are being taken to address the points you raised. Our aim is to ensure that all our guests leave our hotel happily, with fond memories and a desire to return. We hope to have the opportunity to welcome you again, and this time, we will ensure you have a memorable holiday. Warm regards, Désiré Prodigson General Manager