Der Service und das Personal waren gut. Nur das Essen war sehr eintönig und halt das Problem das wir Bettwanzen in unserem Zimmer hatten und es bestritten wurde.
Beliebte Aktivitäten
- Strand
Dear Guest, Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our service and staff to be good. At the same time, we sincerely regret that other aspects of your stay did not meet your expectations. Please accept our apologies for the concerns you raised regarding the food variety and the issue you experienced in your room. We take such matters very seriously, and your comments have been shared with the relevant teams for immediate review and follow-up. Ensuring the comfort and well-being of our guests is always our top priority. We truly appreciate your feedback as it helps us improve, and we hope you will give us another opportunity to welcome you back and provide you with a much better experience in the future. Kind Regards, Guest Relations Team Dukes The Palm Dubai
