Qasr Al Sarab Desert Resort by Anantara

Dear Valued Guest, Thank you for choosing Qasr al Sarab for your fifth vacation and for taking the time to provide us with your feedback. We are thrilled to hear that you found the room, service, and activities to be exceptional, with a special mention of Polaris, Archery, camel trips, and dune bashing. We genuinely appreciate your high rating for the hotel and the acknowledgment of our fantastic employees who strive to anticipate and fulfill your every wish. Creating memorable experiences for our guests is our top priority, and we're delighted to have had the opportunity to host you on multiple occasions. We understand your disappointment with the change in the dinner venue from Al Waha. We sincerely apologize for any inconvenience this may have caused. Guest feedback is invaluable to us, and we will certainly take your comments into consideration as we continuously strive to enhance our dining offerings. Your loyalty means a lot to us, and we truly hope that the dining experience does not overshadow the overall positive aspects of your stay. We would love the chance to welcome you back in the future and provide an even more satisfying experience, including addressing any concerns you may have. Thank you once again for your continued support and for making us a part of your vacation. If there's anything specific you'd like us to consider for your next visit, please feel free to reach out. Kind regards, Qasr Al Sarab Team