Im Großen und Ganzen hat uns die Unterkunft gefallen. Was uns gar nicht gefallen hat, war die Lautstärke beim Essen. Auch die Sauberkeit im Zimmer war nicht zufriedenstellend. Und auch beim Essen waren viele Teller und Gläser noch schmutzig. Die Auswahl der Speisen war der Wahnsinn, soviel verschiedene Speisen. Die Lage des Hotels war für uns super, nicht weit nach Faliraki bzw Rhodos Altstadt und auch zum Strand einen Katzensprung entfernt. Die Anlage selbst, war sauber, auch die WCs am Pool, Restaurants waren sauber.
Beliebte Aktivitäten
- Strand
| Infos zur Reise | |
|---|---|
| Verreist als: | Familie |
| Kinder: | 3 |
| Dauer: | 1 Woche im September 2023 |
| Reisegrund: | Strand |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Cindy |
| Alter: | 36-40 |
| Bewertungen: | 4 |
Dear Cindy, Thank you for taking the time to share your feedback with us. We appreciate your positive comments regarding the accommodation, the diverse food options, and the convenient location of our hotel. We regret to hear about the challenges you encountered with noise during meals. Please accept our sincere apologies for any inconvenience caused. We take guest feedback seriously, and rest assured that we will take it into consideration in order enhance the overall experience for our valued guests. We would like to highlight that as an ISO 22000 and ISO 9001 Certified hotel, we strictly adhere to the most updated cleaning and hygiene protocols, as well as HACCP directives. These certifications underscore our commitment to maintaining the highest standards of hygiene and safety. We have implemented rigorous protocols to ensure that our guests enjoy a clean and safe environment throughout their stay. Once again, we appreciate your feedback, as it helps us identify areas for improvement. We hope to have the opportunity to welcome you back in the future and provide you with an exceptional and flawless experience that reflects our commitment to excellence. Kind Regards, Chris Zamagia Public Relations & Communications Director Esperia Group
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