Badezimmer sehr renovierungsbedürftig und starker Geruch durch Abfluss im Badezimmer-Boden und kaum Ablagemöglichkeiten. Zimmer extrem hellhörig und in der Nacht sehr laut und störend wenn jemand am Flur unterwegs ist bzw. Lärm aus Nachbarzimmern. Pool und Kinderplatz sehr kindergeeignet
Beliebte Aktivitäten
- Strand
Infos zur Reise | |
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Verreist als: | Familie |
Dauer: | 1 Woche im August 2023 |
Reisegrund: | Strand |
Infos zum Bewerter | |
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Vorname: | A.S |
Alter: | 31-35 |
Bewertungen: | 2 |
Dear A.S, Thank you for sharing your feedback about your recent stay at our hotel. We appreciate your insights, and we're glad to hear that you found our hotel suitable for families with small children, especially with our pool and children's area. We're sorry to learn about the concerns you had regarding your bathroom, storage space, and soundproofing of the rooms. Your experience is important to us, and we apologize for any inconvenience these issues may have caused. We understand the importance of a comfortable and enjoyable stay and take your feedback seriously. Please know that if we had been made aware of these concerns during your stay, we would have responded immediately to address them and ensure a more pleasant experience for you. Your comfort is our priority, and we appreciate your understanding. Thank you for choosing to stay with us, and we hope you'll consider giving us another opportunity in the future to provide you with an improved and enjoyable stay. Best Regards, Chris Zamagia Public Relations & Communications Director Esperia Group