Esperos Mare Resort & Spa

Dear Hans-Peter, Thank you for taking the time to share your feedback following your recent stay at Esperos Mare Resort & Spa. We are pleased to hear that you appreciated the beautiful setting of our hotel, the cleanliness, and the idyllic beachfront location. At the same time, we are truly sorry to read that this time the dining experience did not meet your expectations. Please allow us to mention that our Chef has remained the same over the past few years, and we are proud to consistently receive excellent feedback regarding our cuisine. We strive to cater to guests from all over the world, aiming to provide a wide selection of dishes that appeal to diverse preferences. Of course, we fully understand that taste is a personal matter and may vary from guest to guest. We regularly monitor guest satisfaction through both direct feedback and online reviews, and while we mostly receive very positive remarks about the variety and quality of our food, your comments are equally important and will be taken into serious consideration. We truly hope to have the pleasure of welcoming you back in the near future and offering you the exceptional holiday experience you have come to expect from us. Best Regards, Chris Zamagia Public Relations & Communications Director Esperia Group