Esperos Mare Resort & Spa

Dear Doris, Thank you for sharing your feedback about your recent stay with us. We are delighted to hear that you found our hotel to be exceptionally clean, and we appreciate your kind comments about our friendly staff, especially the waiter and waitress in the casino bar. We understand the importance of a peaceful and restful stay, and we apologize for any inconvenience caused by noise disturbances in the room. We take your comments seriously, and we will address the issue with the room doors to improve soundproofing and ensure a more tranquil atmosphere for our guests. Our cleaning ladies are dedicated to maintaining cleanliness throughout the hotel, but we apologize if their early morning activities caused any disturbance. We will address this concern with our team to ensure a more considerate approach. We're pleased to hear that you enjoyed the great hotel area and our friendly staff. Your compliments about our cleanliness and the availability of sunbeds on the beach are greatly appreciated. Thank you for your feedback about the dessert buffet, and we will take this into consideration as we continue to improve our dining options and selections. Please rest assured, your feedback is invaluable to us as we work to enhance our guests' experiences. If you plan to stay with us again, please do not hesitate to contact us directly so that we can ensure a more enjoyable and comfortable experience for you. Best Regards, Chris Zamagia Public Relations & Communications Director Esperia Group