Esperos Palace Resort & Spa

Dear Charlotte, thank you for taking the time to share your personal review. We are glad to see from your high rating that you had an overall enjoyable stay with us. On the other hand, we are concerned to hear that your expectations were not fully met and would like to assure you that had we known of your concerns at the time we would have addressed any issue immediately in order to make sure that you would fully enjoy your Esperos Palace experience. Hoping that you will give us the opportunity of welcoming you back to our property so that we may offer you the impeccable holiday experience out valuable guests have come to expect from us, we wish you all the best. Kind Regards, Chris Zamagia Public Relations & Communications Director Esperia Group